Government & Defence

Accommodation Officer

Not Specified

As The Housing Options Team take on a new direction in their mission to end homelessness in Monmouthshire, we are looking for a new member of the Team. If you have a background in housing and accommodation and would like to work in a changing environment this job could be for you.

This role is currently until the end of March but is likely to go on a lot longer.

Job Purpose

To assist in the management of a range temporary accommodation for people experiencing homelessness Primarily this position works within Bed & Breakfast Accommodation and Shared Housing across the County.

Main Duties

To assist in the preparation of temporary accommodation for homeless households to coincide with their date of homelessness.
To assist in the management of individuals placed in Bed and Breakfast & Emergency Accommodation. To liaise directly with proprietors to ensure there is good communication between B&B owners and the Accommodation Team.
To regularly liaise with all agencies working with individuals in B&B and emergency accommodation, in particular the temporary accommodation support workers, to ensure a joined up approach to placement sustainability. To be reactive and innovative in problem solving issues which occur with emergency accommodation.
Assist in the management of the Council’s Shared Housing Scheme.
Assist in the management of the Council’s Homeless Hostel.
To arrange and perform sign up with tenants as well as ensuring all relevant paperwork and benefit claims are completed.
Carry out weekly property/room inspections at all accommodation.
To assist in the preparation of Notice to Quits and attend Evictions when necessary.
To Assist with setting up and maintain tenancies on the company’s database.
To assist with budgets and financial matters relating to temporary, hostel and shared accommodation using spreadsheets and financial management systems.
To assist households with claims for housing benefit and welfare benefits prior to moving into accommodation. Monitor the progress of housing benefit claims including liaising with the Benefits Team to ensure that prompt payments are made and maintained.
To assist with the administration of recharges to tenants and any other necessary procedures for recovery of former tenant arrears.
To assist with maintaining relationships with private landlords and letting agencies to secure and increase the availability of good quality accommodation for applicants to access. This could include carrying out of inspections and inventories.
To work in conjunction with the other members of the Private Rented Sector Team to ensure targets set to minimise the use of bed and breakfast accommodation are continually met.
To assist where necessary to refer appropriate young homeless clients to the Supported Housing Projects having completed the referral form and risk assessment.
To identify support issues of individual residents and make appropriate referrals to the Housing Support Service. Liaise with the Support Provider over any issues regarding existing tenants at risk of losing their accommodation.
Ensure that accurate and detailed records are kept in respect of the Housing Options Service and the Locata database. To ensure Locata is updated with new client information within 48 hours.

If you feel you are right for the role apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone

Employment Type: Temporary