Client Data Administrator

Not Specified

The Company:

We provides media intelligence and eCommerce analytics to the Fashion and Beauty industry. Our platform enables PR, Marketing, Sales and Pricing teams to monitor, evaluate and improve media campaigns and promotional investments.

Our platform offers a total market view covering all companies, brands, lines and products within the industry helping brands build the most effective media and online sales strategies.

We work with some top tier clients including L’Oreal, Unilever and Clarins to name three.

This is a permanent position, paying 18-22k per annum depending on experience.

It’ll be 3 days a week from home – and 2 in our office in Twickenham (20 mins from Waterloo),

The Role:

We’re looking for a methodical and self-motivated graduate to join us as a client data administrator. You’ll help support the CDT manager helping manage the customer onboarding process- which involves setting up contracts, data entry, mapping processes, quality checking and implementation.

Day to day responsibilities include:

  • Managing all DQ tasks and checks both in Tableau as well the Management Console
  • Supporting in solving any of tickets by liaising with the CS&I Team to investigate and resolve Client data queries and questions.
  • Being an expert user of any of the products under the eTail suite.
  • Assist in the onboarding and ongoing management of client contracts
  • Testing any new functionality and releases
  • Ongoing training of the Data Entry Team
  • Ensuring the methodology is complete and up to date from an Operations perspective
  • Assist the Client Data Administrator (mQubed) if there are any bigger contracts to be set up or releases to be tested.

??????The ideal candidate’s personality and qualifications:

  • A desire to work for an ambitious, vibrant, and fast-growing small business.
  • Dynamic and self-motivated individual with a ‘can do’ attitude.
  • Computer proficient with solid Microsoft Office skills, particularly Excel.
  • Pays attention to detail.
  • Methodical and thorough approach to work
  • Good at juggling tasks and prioritising
  • Ability to stay calm under pressure
  • Natural team player.
  • Ability to work to and deliver against strict timelines.
  • Being interested in Beauty, Fashion and Media- is not a prerequisite, however we’re confident you’ll discover how exciting the data behind the industry truly is

What are the perks of working here:

  • It’s a really fantastic time to join, we’re going through a phrase of fast growth, so lots of room to develop
  • We’re a friendly and supportive team -there’s a lot of room to grow and places to go for the right person – you could aim to be managing your own team, or in customer success or account management
  • You’ll receive an individual development plan
  • Fun, supportive team- with drinks on friday, part-remote working, holiday on your birthday

*No cover letters, please submit you CV to be considered*

Employment Type: Permanent