Call Centre / CustomerService

Client Support Manager

Not Specified

To manage the relationship between the SME Customers and Hermes, and ensure that all aspects of Hermes Business accounts are managed in a profitable manner.

Ensure you support your Client Portfolio to ensure retention and development is assured with mitigation of risk.

Support the enhancement of client experience and improvement of customer satisfaction and service level enhancements…… click apply for full job details

Employment Type: Permanent