Call Centre / CustomerService

Customer Service Assistant

Full Time

Customer Service Assistant

Vacancy Salary £17,441.33

Vacancy Location Market Harborough

This is a temporary, full time vacancy.

The role

We are looking for individuals to join our team for a temporary opportunity to assist with legal administration and customer service to support our Conveyancers workload within a high-volume residential conveyancing environment. This opportunity will provide you with hands on experience within the legal sector working with the UK’s largest Conveyancing business.

The ideal candidate would be hands on and driven with a fantastic attention to detail. You will inspire others with your passion for service delivery and have the ability to communicate effectively with other departments, clients and third parties in a professional, clear and concise manner. We will provide you with full and extensive training so previous experience is not essential.

You will be required to complete detailed duties including but not exclusive to:

• Communicate with clients and third parties in a professional manner

• Provide excellent customer service

• Make outgoing calls and handle incoming calls as and when required

• Attaching legal correspondence to files electronically

• Sorting out outgoing post and administering it effectively for the legal teams

• Photocopying Legal documents

• Carry out general administrative duties to a high standard

The role is office based and the workplace is fully compliant with Covid-19 regulations.

All applicants must be available to start the position within the next 4 weeks.

The role is full time. Office hours are 9am – 5.30pm, Monday to Friday.

About us

Simplify was created in March 2019 by the combination of the two largest players in the UK conveyancing industry and is now the UK’s leading conveyancing business, incorporating many of the fastest growing, most innovative brands within the UK property market.

Each of the businesses within Simplify is dedicated to ensuring that our customers have the best possible experience during a property transaction. Whether that’s for a customer moving home or one of our growing list of introducers, we are constantly innovating: using technology and the expertise of our people to make working with us as simple as can be.

Our excellent service to our customers has allowed for market growth which means we continuously seek new and fresh talent to complement our current team as well as developing our people to reach their full potential. By joining our group, you can look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion

Employment Type: Permanent