Call Centre / CustomerService

Customer Service Representative

Not Specified

Do you have recent experience in a Customer Service role?
Are you able to act professionally and maintain accuracy during busy periods?
Do you enjoy working as part of a supportive team?
If so then we would like to hear from you.
My client are looking for 2 experienced Customer Service Representative to join their busy and friendly Contact Centre team. As the first point of contact for clients you will use your excellent communication skills and positive and supportive manner to help new and existing customers on a wide variety of topics over the telephone and in writing.
A typical day will see you opening and administering accounts, corresponding with clients via email and phone and dealing with donation requests and enquiries.
The successful candidate will have recent experience of working in a busy Customer Service environment. You will also:
* Have excellent verbal and written communication skills
* Be fully IT literate and used to gathering information from multiple systems
* Have an excellent eye for detail
* Be able to work to deadlines
* Be an effective team player
Hours are Monday-Friday, 9am-5pm, although there may be some flexibility in this for the right candidate. This will be an office based role, but all Government lock down/social distancing guidelines will be followed.
If you are driven, flexible, organised and thrive on delivering exceptional customer service then this is the role for you!
To apply please send your CV or call the office for more details

Employment Type: Permanent