Full Time

We are looking for a friendly, professional Receptionist with a passion for making a difference to others.

You’ll be working part-time/ 15.7 hours a week (full availabilty needed Monday – Sunday, 07:00 – 20:30 – working 3 shifts on then 3 shifts off) at Cygnet Hospital Derby, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

Cygnet Hospital Derby provides low secure and mental health rehabilitation care based on the Recovery Model. Our integrated male care pathway includes Litchurch Ward, our low secure ward, and the Wyvern Unit, our mental health rehabilitation service. Alvaston Ward, our specialist female personality disorder service, is one of the leading services of its kind in the East and West Midlands.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day…

Provide a professional, welcoming reception experience
Greet visitors & notify the appropriate member of staff of their arrival
Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
Answer & transfer all incoming calls & take messages where appropriate
Sort & distribute post
Assist with general office duties as required
Keep the reception area clean & tidy
Promote the safety & security of all site users & ensure all staff comply with security protocolsWhy Cygnet? We’ll offer you…

Strong career progression opportunities
Expert supervision & support
Employee referral scheme
Pension scheme
“Cycle to work” scheme & employee discount savingYou are…

An experienced receptionist/administrator used to working with customers/clients
Organised, naturally helpful & a good multi-tasker
Computer literate – including Windows/Word/Excel/Outlook or equivalent
Knowledgeable of telephone systems
Polite, friendly & approachable with excellent communication skills
GCSE Maths & English qualified, with a good level of numeracy & literacy
Diligent & accurate, with an eye for detail & an understanding of confidentialitySuccessful candidates will be required to undergo an enhanced DBS check.

Cygnet Health Care has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Please be aware that from April 1st 2022, The Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) (No. 2) Regulations 2021 requires that health and social care workers in England, who have face-to-face contact with service users, are to provide evidence that they have been fully vaccinated against COVID-19, unless they should not be vaccinated for medical reasons. Currently in England, this is two doses of an approved vaccine. Please note that acceptable evidence of this is the NHS Covid Pass

Employment Type: Permanent