Service Technician

Full Time

We are seeking an outgoing and competitive MST (Mobile Service Technician) Servicing on site hydraulic hoses repairs in Cambridge and surrounding areas.

We are looking for a self motivated person who can work well as part of a team. We would prefer experience in a mechanical plant or engineering background and will offer training for the right person. There will be an after hours call out roster which is on a 24 hour basis which you will be expected to undertake and includes weekends and bank holidays all year round. You will need to hold a full driving licence and be willing to complete an online driving licence check.

As a Mobile Service Technician you will be accountable for a designated territory and responsible for:

The central role will be to provide a professional On-site Hose Replacement Service to Pirtek customers. This role will include being part of a 24 hr ‘on-call’ rota with other franchise technicians.

Candidates will be expected to actively promote Pirtek products and services to existing and prospective customers throughout their given territory.

The candidate is expected to maintain the highest levels of health and safety practice including the mandatory use of Personal Protective Equipment where applicable

The day to day management of a Mobile Sales and Service Unit (MSSU) to include:

Maintaining sufficient stock levels within the MSSU as per a franchise supplied stock list.

Performing routine maintenance checks in accordance with the MSSU defect checklist

Ensuring the MSSU is kept clean and tidy inside and outside

Managing all Pirtek supplied documentation within the MSSU including technical and procedural updates

To provide assistance to Centre staff within the franchise when requested

To attend Pirtek training courses as requested by management

Good personal presentation and adherence to Pirtek policies and procedures

Skills and Competencies

Basic mechanical knowledge

Good manual dexterity and physical ability

Good communication skills both orally and in writing

The ability to present yourself in a professional and courteous manner to customers and staff

The ability to work unsupervised and to time constraints

Ability to effectively communicate technical information to engineering personnel

Successful completion of the Pirtek Induction and Training programmes (based in Birmingham) and subsequent on-site assessments as requested by management.

Work Experience

Ideal person to have plant or motor trade background or experience with hydraulics

Work experience in a technical/engineering environment advantageous but not essential

Full driving licence required

Employment Type: Permanent